Refund & Cancellation Policy

7-day money-back on your first plan payment

If you are not satisfied, ask for a refund within 7 days of your first plan payment and we will refund the plan fee in full. This applies once per business.

What is not refundable

• The one-time onboarding fee, once onboarding work has started.
• Renewal payments after the first period, and unused days of a period you choose to stop.
• WhatsApp message charges, which are billed by Meta directly to you and are covered by Meta's own policies.

Cancelling

Plans are prepaid and do not renew automatically unless you pay again. To cancel, simply do not renew, or tell us and we will close the account. You keep access until the end of the period you paid for.

Duplicate or failed payments

If you were charged twice, or money was deducted for a payment that failed, we refund the extra amount in full after checking with our payment processor.

How refunds are paid

Approved refunds are made to the original payment method within 5–7 working days. Your bank may take a few more days to show the credit.

How to ask

Email gramanivision@gmail.com or WhatsApp +91 84591 16591 with your business name, the payment date and the amount.